Secure Communication Channels
The drughub market administration prioritizes operational security (OpSec) for all interactions. We provide multiple encrypted channels for dispute resolution, vendor applications, and platform support. For maximum anonymity, we strongly recommend utilizing the internal ticketing system available through our primary .onion address. External communications regarding account specifics must be PGP encrypted.
Internal Ticket System
The preferred method for existing users. Secure, on-chain message storage, and instant admin routing. Use this for:
• Order Disputes & Escrow
• Vendor Bond Status
• Deposit/Withdrawal Delays
Encrypted Email
For account recovery (2FA resets) and pre-registration vendor inquiries. All sensitive data must be PGP encrypted.
[email protected]
Requires PGP Encryption: YES
Response Time: 24-48 Hours
Security Operations
Dedicated channel for white hat researchers and bug reporting. Do not use for general support queries.
[email protected]
Priority: CRITICAL
Bounty Program: ACTIVE
Mirror Verification
Before contacting support about downtime, verify you are accessing the correct onion address. Always sign verify the address with our PGP key.
Official PGP Public Key
Import this key to verify signed messages from Drughub Administration.