Safe Communication Pathways
The drughub market management places a high priority on operational security (OpSec) for every interaction. We offer several encrypted channels for resolving disputes, applying for vendor status, and obtaining platform support. To ensure the highest level of anonymity, we highly encourage the use of the internal ticketing system accessible via our main .onion address. Any external communication concerning account details must be encrypted with PGP.
Internal Ticket System
This is the recommended approach for current users. It offers secure, on-chain message storage along with immediate admin routing. You can utilize this for:
• Order Disputes & Escrow
• Vendor Bond Status
• Deposit/Withdrawal Delays
Encrypted Email
For recovering accounts (2FA resets) and inquiries related to pre-registration vendors. It is essential that all sensitive information is encrypted using PGP.
support@drughubdarknetmarket.org
Requires PGP Encryption: YES
Response Time: 24-48 Hours
Security Operations
Dedicated channel for white hat researchers and bug reporting. Do not use for general support queries.
security@drughubdarknetmarket.org
Priority: CRITICAL
Bounty Program: ACTIVE
Mirror Verification
Prior to reaching out to support regarding any downtime, please ensure that you are using the correct onion address. Always confirm the address by signing it with our PGP key.
PGP Public Key - Official
Please import this key to confirm the authenticity of messages signed by Drughub Administration.